We have been consistently complimented on the quality of our tubers and they will be of good quality before they are released with a good eye or shoot. We have a good system to be able to provide a 99% accuracy on you receiving the correct tuber that is ordered. If the tuber is damaged in transit, please advise us and it will be replaced. No tuber will be replaced after planting as climatic conditions can affect the outcome from that time on.